The Princeton Review (Manya Education)- Bandra, Mumbai is hiring!
We’re looking for a responsible and enthusiastic Education Counselor for our Mumbai Centre!
Role - Education Counselor/Counselor
The job profile would entail: -
-Provide Pre- sales counselling to students regarding Admissions and Test Prep products by any of the customer preferred means -in-center, online, house calls, etc.
-Responsible for complete sales funnel management and ensuring updation of enquiries, solving the student queries, follow-up with students, and enrolments/ handling registrations.
-Ensure benefits and advantages of enrolment are shared with students to encourage conversions.
-Promote the outreach programs among the student community.
-Ensure high rate of conversion of all leads- telephonic, forwarded and referrals to be successful in achieving the performance goals.
-Gather and collate accurate client information on prescribed enquiry form from walk-ins and timely update on portal.
-Maintain inventory of student’s kit and ensure timely issuance as per process.
-Be proactive in reviewing information on various courses, colleges, test prep products, application process, deadlines, Visa, travel arrangement, legal requirements, documents be able to propose accurately and address questions.
-Coordinate with respective team for the product services and seek support for second level counselling.
-Be responsibly proactive in up-selling and cross-selling relevant products.
-Support Centre Manager in grievance management.
-Ensure efficient & appropriate communication with students related to batch details, timelines and updates.
-Be proactive for self-development initiatives by participating in trainings and certifications.
-Owning the entire lifecycle of each student at each stage, maintaining database and to be able to extract reports.
Key competencies we’re looking for:
- Strong Sales acumen and able to achieve targets
- Strong verbal and written communication skills
0 - 5 Years
1 Openings
0.8-2.5 Lac/Yr
Face-to-Face interview
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