Objectives of this role :
The Tele sales Executive is expected to Enroll Students / Trades for our Stock & Forex Market Trading
mentorship.
Meet Daily/Monthly sales targets by developing a marketing strategy as a telesales executive
Gain a deep understanding of the companys services and find gaps in the customers lives
wherein the companys services fit
Foster strong relationships with existing and potential customers by honing the telesales
executive skills such as listening, empathy and problem-solving
Comply with the rules and regulations of the company by providing customer support as a
telemarketing executive.
Responsibilities:
Convert leads for the company through telephonic conversations
Maintain and monitor the records of all the conversations, be it customer feedback, purchase
orders or queries
Stick to the sales script and strategy, but also improvise it when needed, within the scope of the
telesales executive job role
Update customers about new launches and record customer reactions to new products
Be aware of the latest industry trends as a telesales executive
Liaise with the concerned department regarding customer queries and complaints
Required skills and qualifications:
Prior experience working as a telesales executive or in a similar role for at least 2 Years
Fluency in English, Hindi
Adept knowledge of working with MS Office
Great communication skills
Proven record of meeting sales targets
Outstanding negotiation and time management skills