• Call and counsel students to facilitate admission and application for overseas education across multiple destinations.
• Maintain and Update accurate student information from enquiry stage to enrolment stage in Customer Relationship Management (CRM) system on daily basis.
• Meet monthly targets and maintain conversion ratio.
• Maintaining accurate records of students counseled, applications, offer letters, visa letters and enrolments information.
• Coordinate efficiently with Universities for timely execution of student application. Liaise with students and parents update the status of student application regularly.
• Undertake project work as decided by the Office Manager, Senior Heads or the Directors.
• Maintain a professional relationship with students, internal offices staff and educational institutional representatives.
• Maintain good customer service, appraisal and feedback from all inquiries during all stages of the process
Skills and Experience:
• Good knowledge of International Education Industry
• Positive attitude and motivation to accomplish and overachieve assigned targets
• Ability to multi-task and perform under pressure
• Ability to execute, plan and communicate activities on timely manner
• Goal orientated and proactive approach.
• Excellent command of spoken and written English as well as the local language
• Ability to communicate effectively with colleagues, students and other members of the public of all age groups and social backgrounds.
• Ability to learn on own initiative and research best study options for students.