Ecommerce Support

  • icon job experience 0 - 1 Years
  • icon job opening 3 Openings
  • icon salary 1.5-2.0 Lac/Yr
  • icon job location Surat
  • Face-to-Face interview Face-to-Face interview

Job Description

Responding to customer support inquiries as quickly and accurately as possible via phone, chat and email.

Manage, process, and track customer Order for timely arrival of online orders.

Documenting product issues, providing customer feedback and generate summarized reports to Product Managers and Operational Departments.

Maintain high customer satisfaction & logistics metric scores for our online store Like, Amazon, eBay, Newegg.

Data entry/analysis and reporting to support Management team.

Communicate with other internal Operations, and working collaboratively with Ecommerce Channel Managers, Marketing, and Graphical Team.

She understands English language well.
  • Experience

    0 - 1 Years

  • No. of Openings

    3

  • Education

    B.A, B.B.A, B.Com

  • Role

    Ecommerce Support

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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