Ecommerce Support
Quad Softtech

  • icon job experience 0 - 1 Years
  • icon job opening 3 Openings
  • icon salary 1.5-2.0 Lac/Yr
  • icon job location Surat
  • Face-to-Face interview Face-to-Face interview
Key Skills

Ecommerce Support Customer Support Executive Technical Support Chat Support Email Support

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Job Description

Responding to customer support inquiries as quickly and accurately as possible via phone, chat and email.

Manage, process, and track customer Order for timely arrival of online orders.

Documenting product issues, providing customer feedback and generate summarized reports to Product Managers and Operational Departments.

Maintain high customer satisfaction & logistics metric scores for our online store Like, Amazon, eBay, Newegg.

Data entry/analysis and reporting to support Management team.

Communicate with other internal Operations, and working collaboratively with Ecommerce Channel Managers, Marketing, and Graphical Team.

She understands English language well.
  • Experience0 - 1 Years
  • No. of Openings3
  • EducationB.A, B.B.A, B.Com
  • RoleEcommerce Support
  • Industry TypeIT-Hardware & Networking / IT-Software / Software Services
  • GenderFemale
  • Job CountryIndia
  • Job TypeWork from Office
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