This is a full-time on-site role for an Ecommerce Specialist. The Ecommerce Specialist will be responsible for managing and optimizing our online sales channels, including but not limited to, the company website, social media, email campaigns, and marketplaces. They will also be responsible for analyzing website traffic, sales data, and customer behavior to maximize sales and improve customer experience.
Qualifications
Analytical Skills: Ability to analyze data, website traffic, and customer behavior
Customer Service: Provide excellent customer service by addressing customer queries and promptly resolving issues
Communication: Excellent communication and interpersonal skills to work with cross-functional teams and external vendors
E-commerce: Knowledge of Ecommerce platforms, and online sales channels
Sales: Ability to drive sales volume and revenue growth through timely promotions, offers and other sales tactics
Bachelor's degree in Business Administration, Marketing or a related field
Relevant Ecommerce experience between 2-5 years