E Discovery & Relativity Host

Alpha Consultants

JOB DESCRIPTION

Job Summary

(Primary purpose & general description of the role)

:

The trainee will learn the entire eDiscovery processing workflow on global tools; get familiar with the input/ output of the processing workflow; deliverables.

Principle Duties & Responsibilities

:

- Work as back-up technician to support live jobs in absence of the Live techs.

- Execute projects specific tasks in eDiscovery processing software.

- Create and prepare load files along with other deliverables as necessary for hosting the data onto other platforms.

- Maintain a high sense of urgency while working on multiple projects; escalating items to the client services team if there are going to be delays in timing.

- Work on job requests in order of priority pulling from a queue, as well as by assignment.

- Perform quality control checks on self and others work to ensure quality ratings remain low.

- Follow and maintain utilization tracking for hours.

- Respond to internal requests via email during designated times.

- Follow escalation procedures when needed.

- Perform other related duties as assigned.

Qualifications / Work Experience /

Skills

Qualification/ Skills

- Bachelor of Technology (Computer Science).

- Strong knowledge of MS office & related applications.

- Good communication skills – written and verbal.

- Ability to multi-task and remain calm under pressure.

- Willing to adapt quickly to a rapidly changing environment.

- Strong analytical skills, problem solving skills and resourcefulness.

- SQL background is a plus.

The Company offers a competitive benefits package:

- Medical insurance for self, spouse, and two children, paid by the employer.

- Personal accident and term life insurance premium.

- Companies provide paid vacation days, public holidays, and sick leave to give employees time to rest and recharge.

- Parental Leave

- Employee Assistance Programs (EAP): EAPs provide employees with confidential counselling and support services for personal or work

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  B.E

• Role

  E Discovery & Relativity Host

• Industry Type

  Legal / Law / Judiciary

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office