We are searching for a systematic E-Commerce Sales Specialist to inspect and inform the infrastructure and content on our company's website. To this end, the E-Commerce Associate should remain abreast of and contribute to knowledge about products, discounts, and consumers' preferences. The candidate should also liaise with our IT Specialists, Data Analysts, and Copywriters to ensure the accurate rollout of evidence-based updates.
To ensure success as an E-Commerce Sales Specialist, you should employ a pragmatic approach to pertinent tasks. The work of an outstanding E-Commerce Associate will ultimately lead to increases in revenue.
• Responsibility of institutional/bulk sales.
• Generating monthly reports on - Sales, Stock, Analytics
• Onboarding Sellers.
• Responsibility of providing support to customers and resolving issues related to sales, distribution, and payment.
• Inspecting landing pages, product information, checkout options, and all other pertinent website-related systems to ensure their visual appeal, accuracy, and ease of use.
• Assisting with decisions about promotions such as discounted offers and affordable bulk packages.
• Ensuring that payment options and promotional tabs are configured correctly.
• Collaborating with appropriate stakeholders to ensure the rollout of website changes.
• Inspecting and uploading customers' product reviews.
• Monitoring website traffic and customer reviews to gauge responses to site updates.
• Teaming up with our SEO Specialists to increase the online presence of our website.
• Scheduling and communicating intensive site maintenance, as needed.
• Analyzing sales-related data to predict future sales and concomitant stock requirements.
• Implement and utilize analytics to track sales trends and identify opportunities for growth
• Field visit if required.
• Degree in Information Technology or a relevant Business subject.
• Demonstrable experience as an E-Commerce Associate.
• Should have Laptop.