Urgent Requirement For E-commerce

Protomont Technologies LLP

Job Description for E-commerce

We��re seeking an experienced and talented e-commerce executive to join our dynamic team at Protomont Twchnologies LLP

You will play a pivotal role in optimising our online business operations and delivering exceptional customer service. As an e-commerce executive, you��ll maintain all our sales touchpoints �� website, online marketplaces, and aggregators �� and oversee online sales, manage stock inventories, and optimise the overall customer experience.

If you have a knack for sales, love the online world and have a passion for customer service, we welcome you to join our company. We offer competitive remunerations, comprehensive benefits and growth opportunities within the company.

Objectives of this role

�� Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities.

�� Optimise end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up.

�� Manage and maintain e-commerce platforms, including product listings, pricing and inventory management.

�� Enhance customer experience by working closely with other departments, such as marketing, content and customer service.

Your tasks

�� Conduct market research and analysis to identify potential prospects, conduct outreach, and build customer relationships to drive sales.

�� Analyse data and generate reports to track e-commerce performance, identify trends and make data-driven recommendations for improvement.

�� Demonstrate our products with sales data to prospective clients, negotiate contracts and close sales deals with stakeholders.

�� Collaborate with cross-functional teams, including development, marketing and customer service, to execute online campaigns and promotions to attract leads.

�� Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention.

�� Attend conferences, events,

• Experience

  1 - 3 Years

• No. of Openings

  5

• Education

  B.Com, Diploma, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree

• Role

  e-commerce executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office