E-commerce Strategy: Develop and implement effective e-commerce strategies to drive online sales and achieve revenue targets.
Platform Management: Oversee and manage e-commerce platforms, ensuring product listings, pricing, and content are optimized for maximum visibility and conversion.
Analytics and Reporting: Utilize analytics tools to track and analyze key performance metrics, providing regular reports and insights to improve e-commerce performance.
Digital Marketing: Collaborate with the marketing team to plan and execute digital marketing campaigns, including social media, email, and paid advertising, to drive traffic and sales.
Customer Experience: Focus on enhancing the overall online shopping experience, addressing customer inquiries, and resolving any issues to ensure customer satisfaction.
Inventory Management: Coordinate with the inventory and logistics teams to ensure accurate stock levels, timely order fulfillment, and minimize out-of-stock situations.
Competitor Analysis: Stay informed about industry trends, market changes, and competitor activities to identify opportunities for growth and improvement.
Collaboration: Work closely with cross-functional teams, including marketing, IT, and customer service, to align e-commerce strategies with overall business objectives.