Were seeking an experienced & talented E-commerce executive to join our dynamic team at Umbicell Private Limited, a leading company having its presence in the offline & online marketplaces with exclusive line of health & wellness supplements under the brand name TQ Wellness.
You will play a pivotal role in optimising our online business operations and delivering exceptional customer service. As an e-commerce executive, you maintain all our sales touch points like website, online marketplaces, & aggregators, oversee online sales, manage stock inventories, & optimise the overall customer experience.
If you have a knack for sales, love the online world and have a passion for customer service, we welcome you to join our company. We offer competitive remunerations, comprehensive benefits and growth opportunities within the company.
Objectives of this role-:
- Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities.
- Optimise end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up.
- Manage and maintain e-commerce platforms, including product listings, pricing and inventory management.
- Enhance customer experience by working closely with other departments, such as marketing, content and customer service.
Your tasks:-
- Handle day to day order generation from different E Commerce marketplaces like Amazon, Flipkart, Shopify, 1mg etc.
- Conduct troubleshooting required for proper product visibility on different channels & solve queries regarding the same.
- Run PPC campaigns on different e commerce channels.
- Find new e commerce channels & collaborate with them & get our products listed.
- Analyse data and generate reports to track e-commerce performance, identify trends and make data-driven recommendations for improvement.
- Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies.
Experience
1 - 7 Years
No. of Openings
1
Education
Professional Degree
Role
E Commerce Executive
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Office No.13, Ground Floor, Sanskruti 1 CHS Ltd, Near PG VORA HIGH SCHOOL, Shanti Vihar, Mira Road.