1. Front Desk Operations: Overseeing check-ins, check-outs, and guest services.
2. Guest Relations: Resolving complaints, addressing concerns, and ensuring guest satisfaction.
3. Team Supervision: Leading and guiding front desk, concierge, and bell staff.
4. Room Assignments: Managing room allocations, upgrades, and special requests.
5. Hotel Security: Ensuring safety protocols, handling emergencies, and monitoring CCTV.
6. Communication: Coordinating with departments (Housekeeping, F&B, Maintenance).
7. Problem-Solving: Handling room issues, guest disputes, and unexpected situations.
8. Compliance: Adhering to hotel policies, procedures, and safety standards.
9. Reporting: Providing incident reports, guest feedback, and operational updates.
10. Cash Handling: Managing front desk cash transactions and reconciliations.
Address:-The Ontime Hotel 318/41, Kakkad Corner, Marol Pipe Line, Andheri - Kurla Rd, Bhim Nagar, Andheri East, Mumbai, Maharashtra
Contact no:- +
PRACHI SURVE
Experience
0 - 1 Years
No. of Openings
2
Education
Bachelor of Hotel Management, Diploma, Higher Secondary
Role
Duty Manager
Industry Type
Recruitment Consulting / Staffing Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office