Duty Manager

Rapidmove Manpower Agency Pvt Ltd

0 - 1 Years
2 Openings
Not Disclosed
Andheri East Mumbai
Face-to-Face interview

Key Skills

Leadership Team Management Skills Duty Manager

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Job Description

1. Front Desk Operations: Overseeing check-ins, check-outs, and guest services.

2. Guest Relations: Resolving complaints, addressing concerns, and ensuring guest satisfaction.

3. Team Supervision: Leading and guiding front desk, concierge, and bell staff.

4. Room Assignments: Managing room allocations, upgrades, and special requests.

5. Hotel Security: Ensuring safety protocols, handling emergencies, and monitoring CCTV.

6. Communication: Coordinating with departments (Housekeeping, F&B, Maintenance).

7. Problem-Solving: Handling room issues, guest disputes, and unexpected situations.

8. Compliance: Adhering to hotel policies, procedures, and safety standards.

9. Reporting: Providing incident reports, guest feedback, and operational updates.

10. Cash Handling: Managing front desk cash transactions and reconciliations.

Address:-The Ontime Hotel 318/41, Kakkad Corner, Marol Pipe Line, Andheri - Kurla Rd, Bhim Nagar, Andheri East, Mumbai, Maharashtra

Contact no:- +

PRACHI SURVE