1. Front Desk Operations: Overseeing check-ins, check-outs, and guest services.
2. Guest Relations: Resolving complaints, addressing concerns, and ensuring guest satisfaction.
3. Team Supervision: Leading and guiding front desk, concierge, and bell staff.
4. Room Assignments: Managing room allocations, upgrades, and special requests.
5. Hotel Security: Ensuring safety protocols, handling emergencies, and monitoring CCTV.
6. Communication: Coordinating with departments (Housekeeping, F&B, Maintenance).
7. Problem-Solving: Handling room issues, guest disputes, and unexpected situations.
8. Compliance: Adhering to hotel policies, procedures, and safety standards.
9. Reporting: Providing incident reports, guest feedback, and operational updates.
10. Cash Handling: Managing front desk cash transactions and reconciliations.
Address:-The Ontime Hotel 318/41, Kakkad Corner, Marol Pipe Line, Andheri - Kurla Rd, Bhim Nagar, Andheri East, Mumbai, Maharashtra
Contact no:- +
PRACHI SURVE
- Experience0 - 1 Years
- No. of Openings2
- EducationHigher Secondary, Diploma, Bachelor of Hotel Management
- RoleDuty Manager
- Industry TypeRecruitment Consulting / Staffing Services
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office