Domestic Voice Process

Uyarchi Solutions

Job Description:

• Pure day shift job.

• Responsibility to handle issues & queries from the customer.

• Compile reports on overall customer satisfaction

• Good Customer Service Skills.

• Take ownership of queries and proactively follow through to resolution

• Maintain knowledge of all Existing and Upcoming products of the company.

• Should Handle Inbound/Outbound Calls

• Should adhere to targets given by the management.

Candidate Description

• Candidate with EXCELLENT ENGLISH/TAMIL communication skills. Additional language communication a plus( HINDI/TELUGU/MALAYALAM)

• Strong customer service background and positive attitude

• Minimum of 6 months of continuous BPO experience mandatory

• Highly self motivated, willing to learn and quick adaptation to new processes within lesser time frame.

• Good understanding of the current market position of the product to which the customer support service is provided.

• Experience

  1 - 4 Years

• No. of Openings

  10

• Education

  Diploma, Higher Secondary, Any Bachelor Degree

• Role

  Domestic Voice Process

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office