Domestic Voice Process

  • icon job experience 1 - 4 Years
  • icon job opening 10 Openings
  • icon salary 1.3-1.8 Lac/Yr
  • icon job location Alwarpet Chennai
  • Face-to-Face interview Face-to-Face interview

Job Description

Job Description:

Pure day shift job.

Responsibility to handle issues & queries from the customer.

Compile reports on overall customer satisfaction

Good Customer Service Skills.

Take ownership of queries and proactively follow through to resolution

Maintain knowledge of all Existing and Upcoming products of the company.

Should Handle Inbound/Outbound Calls

Should adhere to targets given by the management.

Candidate Description

Candidate with EXCELLENT ENGLISH/TAMIL communication skills. Additional language communication a plus( HINDI/TELUGU/MALAYALAM)

Strong customer service background and positive attitude

Minimum of 6 months of continuous BPO experience mandatory

Highly self motivated, willing to learn and quick adaptation to new processes within lesser time frame.

Good understanding of the current market position of the product to which the customer support service is provided.
  • Experience

    1 - 4 Years

  • No. of Openings

    10

  • Education

    Higher Secondary, Diploma, Any Bachelor Degree

  • Role

    Domestic Voice Process

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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