Domestic Voice Process

Uyarchi Solutions

1 - 4 Years
10 Openings
1.3 - 1.8 Lac/Yr
Alwarpet Chennai
Face-to-Face interview

Key Skills

BPO Telecaller Voice Process Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive

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Job Description

Job Description:

• Pure day shift job.

• Responsibility to handle issues & queries from the customer.

• Compile reports on overall customer satisfaction

• Good Customer Service Skills.

• Take ownership of queries and proactively follow through to resolution

• Maintain knowledge of all Existing and Upcoming products of the company.

• Should Handle Inbound/Outbound Calls

• Should adhere to targets given by the management.

Candidate Description

• Candidate with EXCELLENT ENGLISH/TAMIL communication skills. Additional language communication a plus( HINDI/TELUGU/MALAYALAM)

• Strong customer service background and positive attitude

• Minimum of 6 months of continuous BPO experience mandatory

• Highly self motivated, willing to learn and quick adaptation to new processes within lesser time frame.

• Good understanding of the current market position of the product to which the customer support service is provided.