. Role Objective
. Receiving patient on first visit, taking history, & documenting details.
. Educating patient about procedure and process.
. Briefing patient about advantages of various treatment services available at Indira.
. Handling patients queries about prescription/medication/treatment plan/investigation reports.
. Making prescription/discharge summaries as per Sr. Consultant advise for infertile patients/antenatal patients.
. Explaining all procedures to patient, as well as all pre-procedure advices to be observed by the patients before procedure.
. Entering Data & maintaining all Documentation as an physical as well as Soft copy of all possible records & documents (Scan Report/Prescription/Discharge card/investigations etc).
. Preparing Scan report of infertile as well as Antenatal Patient.
Key Result Area’s (KRA’s)
ROLE RESPONSIBILITIES
Preparing Scan Report & prescription
CPR/AED and other emergency drills
Filling Online Portal/Form of patient documentation
Understanding the patient’s medical history and any symptoms so that they can be treated properly
Handles any follow up visits, perform the necessary services
KEY PERFORMANCE INDICATOR’S (KPIs)
Patient Wait Time
Overall Patient Satisfaction
LMS Score
Number of Patient Served
FUNCTIONAL SKILL SET REQUIRED
. Very good written and spoken Communication skills.
. Knowledge of Indira IVF practices & procedures.
. Teamwork.
. A team player work in harmony with staff, administration to ensure high quality consistent with organizational procedures.
. SKILLS & KNOWLEDGE AUTHORITY
EXPERIENCE: Should have 1-3 yrs of experience
QUALIFICATION: BHMS/BAMS
IT PROFICIENCY: Should be well versed with excel/ Software friendly
1 - 7 Years
2 Openings
1.5 - 4.0 Lac/Yr
Face-to-Face interview
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