Truck-Outsource Enterprises is hiring Port dispatchers who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with the company SOP. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate.
Job Responsibilities:
• Takes client calls and communicates issues with drivers and Road Supervisor as appropriate.
• May assign trips to drivers to assure adequate disbursement of trips between all assigned routes.
• Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate.
Talent Requirements:
• One (1) year previous Dispatcher experience preferred if he/she is aware of Oakland terminal.
• Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.
• Able to demonstrate a professional phone manner.
• Must speak English