Walk-in Disbursal Account Manager

Werize

Role Description

�� Candidate with Inbound and outbound voice experience in disbursal operations with banking and lending industry.

�� Explaining and convincing the customers about the benefits and offers related to the financial products like Personal Loans & Insurance.

�� Understanding the needs of customer and helping the customer to complete the loan process and in collecting required information.

�� Convincing the customers on submitting financial documents & statements involved procuring Personal Loans in a timely manner.

�� Ability to make customers understand about various Repayment setup (NACH/E-NACH) methods & guide them on the same.

�� Convincing the customers on submitting KYC documents & any additional documents as required by Credit/Risk functions.

�� Pitching & cross selling of Insurance products to customers by explaining the benefits and processes involved in insurance activation.

�� Verifying all submitted documents and details and guiding the customers throughout the

process.

�� Following up with prospects and engaging them multiple times to fulfill their financial needs

�� Demonstrate appropriate sense of urgency and adaptability in response to changing business

needs.

�� Ability to maintain composure in critical situations & deliver target-oriented results

Attributes we are looking for:

��1+ years of work experience in tele sales and relationship manager role with financial service based company.

�� Strong interpersonal and communication skills with the ability to communicate & convince effectively to a wide range of Customer base.

�� Comfortable with flexible shifts.

�� Ability to converse in multi-language �� English & Hindi is a must

�� Time management, Decision making ability, professionalism, Negotiation and convincing skills.

�� Focused on Quality & Target driven approach.

�� Fintech Startup experience is an added advantage.

�� Knowledge on Loan Process and Products.

�� Knowledge on insurance products & processes

• Experience

  1 - 3 Years

• No. of Openings

  11

• Education

  Diploma

• Role

  Disbursal Account Manager

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  No. 251, Ground, First Floor, 17th Cross, 5th Main, 6th Sector