IV. Primary Responsibilities
• As part of the IT Continuity Team:
• Create, develop, & maintain Disaster Recovery plans to cover in-scope business and IT systems
• Maintain the Corporate DR Planning tools such as DRAIP, JIRA and shared docs such as the Team Testing schedule
• Create, arrange, manage & carry out physical testing of Disaster Recovery Plans by:
o Creating and maintaining specific/individual DR test run-books
o Negotiating & agreeing the specific date/time to run the tests with their App Stakeholders
o Creating & progressing formal IT Change Control approvals
o Arranging/booking the appropriate test resources
o Ensuring pre-Test communications are sent out to the business & IT users
o Managing/co-ordinating the resources (human and technical) during the delivery of each DR Test
o Gathering & collating DR test results & evidence from their participants
o Creating & storing DR Test Reports to evidence the completion of DR tests
o Carrying out DR test re-runs if required
o Ensuring DR Tests are run in a safe & secure manner ie. Productions systems are unaffected
NOTE: Testing is carried out mostly on Sundays, but also Saturdays and weekday evenings
• Take direction from, & support the Senior Disaster Recovery Specialists with department deliverables as workloads require
• Assist business & IT projects with DR process information & advice
• Escalate identified gaps within the DR environment to the Senior DR Recovery Specialist
• To be aware of BC/DR industry good practice guidelines that may impact BC/DR deliveries;
• Comply with AJG Professional Standards Manual in accordance with statutory requirements;
• Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance and Gallagher’s shared values;
• Ad hoc tasks as requested by management;
Shift Timings: UK Shifts
Work mode: Hybrid