RESPONSIBILITIES
The Social Media Manager is responsible for the management, strategy and execution of client accounts. He/she will own the client relationship and will be responsible for end-to-end management of the clients social presence.
Liaising with and acting as the link between the client and the agency, by maintaining a regular communication channel
Meeting / discussing with clients to understand their requirements and communicating the same to the team
Working with the team to conceptualize a social campaign that meets the clients brief
Managing clients social media pages (posting content, responding to queries, supervising advertising efforts and reporting metrics)
Presenting campaign ideas and budgets to the client
Providing inputs while creating digital campaigns and strategies
Ensuring that communication flows effectively within the agency team working on the account
Refining the details of campaigns and ensuring that clients challenges are being addressed
Presenting creative work to clients for approval / modification
Managing budgets and campaign costs
Creating reports for clients (campaigns and more)
Monitoring the effectiveness of campaigns and taking necessary steps to optimize them
Arranging and attending meetings in order to maintain a healthy relationship b/w client and agency
Creating pitches, along with the creative team
Accountable for account success, delivery quality and client satisfaction
Play the role of collaborator in the team that works on a particular account
QUALIFICATION
2+ years of professional experience in managing and growing social accounts
At least 1 year of experience in working within a digital, product or creative agency
Excellent client servicing skills, including oral and written communication
Exceptionally strong interpersonal and client management skills
An expert storyteller with superior presentation skills to effectively present and sell ideas to clients
Experience
1 - 3 Years
No. of Openings
1
Education
Diploma, Professional Degree, Any Bachelor Degree, B.C.A
Role
Digital Marketing Expert
Industry Type
Advertising / MR / PR / Events
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office