Architect- AWS Devops

  • icon job experience 10 - 16 Years
  • icon job opening 1 Openings
  • icon salary 20.0-25.0 Lac/Yr
  • icon job location North 24 Parganas
  • icon job posting Posted 8 days ago
  • Online interview Online interview
Key Skills

Devops Architect AWS Certified Call Center Technology Ivr ACD CTI CRM

Job Description

Job Description

The Technical Architect will be responsible for designing and implementing a state-of-the-art Contact Centre solution using AWS Connect and building a CCaaS solution. The ideal candidate will have extensive experience in the Contact Centre domain, a deep understanding of AWS services, experience documenting existing solutions, and a proven track record of leading large-scale technology transformations.

Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degree preferred.

Minimum of 8 years of experience in the Contact Centre domain, focusing on technology transformation.

Proven hands-on experience with AWS Connect and its whole ecosystem

Strong understanding of Contact Centre technologies, including IVR systems, ACD, CTI, and CRM integration.

Excellent problem-solving skills and the ability to think strategically.

Strong communication skills and the ability to collaborate effectively with cross-functional teams.

AWS certification(s) such as AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or similar is highly desirable.

Experience with Agile/Scrum methodologies is a plus.

This is Permanent remote opportunity on 3rd Party payroll (Pan India).

Maximum notice period shall not be more than 45 days

Required Qualification

Bachelor of Engineering - Bachelor of Technology (./.)
  • Experience

    10 - 16 Years

  • No. of Openings

    1

  • Education

    B.E, B.Tech

  • Role

    Aws Developer

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Home

About ADI HR & Consulting

Adi HR & Consulting is one of the most credible placement agencies in the industry. We are involved in offering the services of a placement consultant. Our company is located in Kolkata (West Bengal, India) and serves companies & job seekers. Our company functions under the supervision of Mr. Aditya Acharya. He established the company in 2019 with the aim of ensuring that we, our employees and associates all behave with a real sense of integrity, professionalism, and enthusiasm, ensuring confidentiality and service excellence. We serve our clients businesses by submitting only suitably qualified candidates, reducing the cost to the employer in human and business terms. We provide the finest placement solutions at market leading prices. We offer our services to candidates looking for a job opportunity and corporate searching for staffing solutions.
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