Architect- AWS Devops

ADI HR & Consulting

Job Description

The Technical Architect will be responsible for designing and implementing a state-of-the-art Contact Centre solution using AWS Connect and building a CCaaS solution. The ideal candidate will have extensive experience in the Contact Centre domain, a deep understanding of AWS services, experience documenting existing solutions, and a proven track record of leading large-scale technology transformations.

Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degree preferred.

Minimum of 8 years of experience in the Contact Centre domain, focusing on technology transformation.

Proven hands-on experience with AWS Connect and its whole ecosystem

Strong understanding of Contact Centre technologies, including IVR systems, ACD, CTI, and CRM integration.

Excellent problem-solving skills and the ability to think strategically.

Strong communication skills and the ability to collaborate effectively with cross-functional teams.

AWS certification(s) such as AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or similar is highly desirable.

Experience with Agile/Scrum methodologies is a plus.

This is Permanent remote opportunity on 3rd Party payroll (Pan India).

Maximum notice period shall not be more than 45 days

Required Qualification

Bachelor of Engineering - Bachelor of Technology (./.)

• Experience

  10 - 16 Years

• No. of Openings

  1

• Education

  B.E, B.Tech

• Role

  Aws Developer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home