Development Process Executive

Myinception Tech

Immediate || Hiring || International Voice & Semi process

MyInception Tech Pvt Ltd

Job description

Hiring For Customer Support

Principal Duties And Responsibilities:

Answer calls, chats & mails with an approach to deliver positive customer satisfaction

Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision

Focus on First Call/ chat resolution & accurate research initiation

Maintain internal & client defined quality on calls/ chats/mails

Take complete ownership of self-learning & development

Role Requirements: -

Any degree Graduate

Strong Customer Service Orientation

Appropriate Typing speed to be able to efficiently manage documentation during/post interaction

Drive for Results Drives for results and success, conveys a sense of urgency and drives issues to closure, persists despite obstacles and opposition

Maintain trackers and master logs on real time basis

Notice Period: Immediate

Shift Timings:

US Shift - Should be flexible to work in Night Shifts.

Working Days Days: 5 Days

Job location: Chennai

Salary

For Experienced Salary - per Month

• Experience0 - 1 Years
• No. of Openings20
• EducationAny Bachelor Degree
• RoleDevelopment Process Executive
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office