Development Process Executive

Myinception Tech

Immediate || Hiring || International Voice & Semi process

MyInception Tech Pvt Ltd

Job description

Hiring For Customer Support

Principal Duties And Responsibilities:

• Answer calls, chats & mails with an approach to deliver positive customer satisfaction

• Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision

• Focus on First Call/ chat resolution & accurate research initiation

• Maintain internal & client defined quality on calls/ chats/mails

• Take complete ownership of self-learning & development

Role Requirements: -

• Any degree Graduate

• Strong Customer Service Orientation

• Appropriate Typing speed to be able to efficiently manage documentation during/post interaction

• Drive for Results Drives for results and success, conveys a sense of urgency and drives issues to closure, persists despite obstacles and opposition

• Maintain trackers and master logs on real time basis

Notice Period: Immediate

Shift Timings:

• US Shift - Should be flexible to work in Night Shifts.

Working Days Days: 5 Days

Job location: Chennai

Salary

• For Experienced Salary - per Month

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  Any Bachelor Degree

• Role

  Development Process Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office