Desktop Support

HR-Notion Corporate Solutions

Dear Concern,

Looking candidates for the position of L2 Support Engineer please see the details below and if interested please share cv

Position- L2 Support Engineer

Industry- IT Infrastructure Service Provider

Job Location- Gurgaon Sector 24 (DLF Phase II)

Experience- 3-4 years

Salary- 20k

Skills- Window Server, AD, DHCP, DNS, Disaster, OU, Group Policy, WSUS, Backup, Office 365, Share Point, Remote Access

Terminal Server, File server and Print Server.

Responsibilities:

Management adding and configuring new workstations and setting up user accounts to

provide authorizations.

 Problem handling in remote location through telephone and remote software (VNC,

Team Viewer, Remote Desktop, Any Desk, Admin).

 Managing 4 team member’s and manages the flow of day-to-day operations.

 Virus protection in all Desktop and Laptops through MacAfee Antivirus & Install and

configure the McAfee antivirus and Resolve issue like Encryption, DLP (Data Loss

Prevention) and updates.

 Installation & configuration of Windows 7, 8, , Server 2012 and 2016.

 Managing CCTV environment.

 Supporting Network infrastructure on Terminal Server, File server and Print Server.

 Day to day activities involve manage the Citrix environment and troubleshooting from

the client side.

 VPN clients Installation (Nortel, Cisco, Juniper) and configuration.

 Installation and Configuration of desktop and network printer and scanners.

 Installation, configuration and troubleshooting of various software’s/applications like

MS-Office, Adobe DC and other basic software’s.

 Installation and configuration of MS-outlook 2007, 2010 and Office 365, PST creation,

troubleshoot PST related issues and recovery.

 Well handling with the difference OS Window, Chrome OS, Mac OS, etc.

 Handling, monitoring & troubleshooting on Thin Client, Chromebook, Macbook, Laptop

Desktop & Networks related issues.

 Manage software and hardware inventory, perform internal software audit and license

manageme

• Experience

  2 - 5 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Desktop Support Engineering

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office