Desktop Support

HR-Notion Corporate Solutions

Dear Concern,

Looking candidates for the position of L2 Support Engineer please see the details below and if interested please share cv

Position- L2 Support Engineer

Industry- IT Infrastructure Service Provider

Job Location- Gurgaon Sector 24 (DLF Phase II)

Experience- 3-4 years

Salary- 20k

Skills- Window Server, AD, DHCP, DNS, Disaster, OU, Group Policy, WSUS, Backup, Office 365, Share Point, Remote Access

Terminal Server, File server and Print Server.

Responsibilities:

Management adding and configuring new workstations and setting up user accounts to

provide authorizations.

Problem handling in remote location through telephone and remote software (VNC,

Team Viewer, Remote Desktop, Any Desk, Admin).

Managing 4 team members and manages the flow of day-to-day operations.

Virus protection in all Desktop and Laptops through MacAfee Antivirus & Install and

configure the McAfee antivirus and Resolve issue like Encryption, DLP (Data Loss

Prevention) and updates.

Installation & configuration of Windows 7, 8, , Server 2012 and 2016.

Managing CCTV environment.

Supporting Network infrastructure on Terminal Server, File server and Print Server.

Day to day activities involve manage the Citrix environment and troubleshooting from

the client side.

VPN clients Installation (Nortel, Cisco, Juniper) and configuration.

Installation and Configuration of desktop and network printer and scanners.

Installation, configuration and troubleshooting of various softwares/applications like

MS-Office, Adobe DC and other basic softwares.

Installation and configuration of MS-outlook 2007, 2010 and Office 365, PST creation,

troubleshoot PST related issues and recovery.

Well handling with the difference OS Window, Chrome OS, Mac OS, etc.

Handling, monitoring & troubleshooting on Thin Client, Chromebook, Macbook, Laptop

Desktop & Networks related issues.

Manage software and hardware inventory, perform internal software audit and license

manageme

• Experience

  2 - 5 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Desktop Support Engineering

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office