Desktop Support Executive

Three Ess Computer Services India Pvt Ltd

Desktop Support Engineer Job Summary

We are looking to hire a skilled Desktop Support Engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.

Desktop Support Engineer Duties & Responsibilities

Responding to client support requests.

Contacting clients to find out the nature of the problem.

Troubleshooting hardware and software issues.

Installing and maintaining hardware and computer peripherals.

Installing and upgrading operating systems and computer software.

Troubleshooting networking and connection issues.

Advising on software or hardware upgrades.

Providing basic training in computer operation and management.

Troubleshooting and maintaining Mobile Devices.

Work experience with Virtual Desktop Infrastructure.

Supporting user needs related to desktops, laptops, mobile devices, printers, VOIP phones and the like for both in office and home/remote office needs.

Proficiency with Windows printing and scanning operations, including installation and support of network and home office devices

• Experience

  1 - 3 Years

• No. of Openings

  1

• Education

  Diploma, Any Bachelor Degree

• Role

  Desktop Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office