Desktop Support Engineer

  • icon job experience 1 - 3 Years
  • icon job opening 2 Openings
  • icon salary 1.5-2.8 Lac/Yr
  • icon job location Pune
  • Face-to-Face interview Face-to-Face interview

Job Description

Roles and Responsibilities

ï‚· Identifying hardware and software solutions.

ï‚· Assembling Desktop & troubleshooting technical issues.

ï‚· Knowledge about laptop / Workstation / Server / CCTV.

ï‚· Diagnosing and repairing faults.

ï‚· Installing and configuring hardware and software.

ï‚· Speaking to customers to quickly get to the root of their problem.

ï‚· Providing timely and accurate customer feedback.

ï‚· Talking customers through a series of actions to resolve a problem.

ï‚· Following up with clients to ensure the problem is resolved.

ï‚· Replacing or repairing the necessary parts.

ï‚· Providing support in the form of procedural documentation.

ï‚· Managing multiple cases at one time.

ï‚· Testing and evaluating new technologies.

ï‚· Conducting electrical safety checks on equipment.

Desired Candidate Profile

ï‚· Prior experience in tech support, desktop support, or a similar role.

ï‚· Proficiency in Windows/Linux/Mac OS.

ï‚· Experience with remote desktop applications and help desk software.

ï‚· Attention to detail and good problem-solving skills.

 Traveling to the client’s location or connecting via a remote link.

ï‚· Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.

ï‚· Knowledge of popular operating systems, software applications, and remote connection systems.
  • Experience

    1 - 3 Years

  • No. of Openings

    2

  • Education

    Any Bachelor Degree

  • Role

    Desktop Support Engineer

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Pacific Placements and Business Consultancy Pvt. Ltd.

We Provide Job Placement Services and Assistance to Candidates and Employers. Jobs available in the areas of Kolhapur, Sangli, Satara, Pune, Mumbai, Nashik, Nagpur, Ahmednagar. We not only work in Maharashtra, but also Gujarat, Rajasthan, Karnataka and Goa. We have a very Strong influence in the field of HR in Western India rnrnWe have tie-ups with Hospitals, Hotels, Retailers, Bazaars, Malls, Insurance/Finance Companies, MNC, Private Firms, Institutes, Industries, Shopping Centers, Call Centers, BPO, KPO, Medicals/Chemists, Wholesalers, Auto Showrooms. Job Vacancy available for all designations and posts, according to qualification and experience. Jobs for Experienced and Freshers also.rnrnPacific Placements and Business Consultancy is Currently Maharashtra's Leading HR Consultancy Company and we are expanding in India through our Franchise Opportunity for Business Owners, Salaried and Retired Persons.
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