Desktop Support Engineer

Pacific Placements and Business Consultancy Pvt. Ltd.

1 - 3 Years
2 Openings
1.5-2.8 Lac/Yr
Pune
Face-to-Face interview

Key Skills

Hardware Networking Computer Hardware Desktop Support Walk in

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Job Description

Roles and Responsibilities

 Identifying hardware and software solutions.

 Assembling Desktop & troubleshooting technical issues.

 Knowledge about laptop / Workstation / Server / CCTV.

 Diagnosing and repairing faults.

 Installing and configuring hardware and software.

 Speaking to customers to quickly get to the root of their problem.

 Providing timely and accurate customer feedback.

 Talking customers through a series of actions to resolve a problem.

 Following up with clients to ensure the problem is resolved.

 Replacing or repairing the necessary parts.

 Providing support in the form of procedural documentation.

 Managing multiple cases at one time.

 Testing and evaluating new technologies.

 Conducting electrical safety checks on equipment.

Desired Candidate Profile

 Prior experience in tech support, desktop support, or a similar role.

 Proficiency in Windows/Linux/Mac OS.

 Experience with remote desktop applications and help desk software.

 Attention to detail and good problem-solving skills.

 Traveling to the client’s location or connecting via a remote link.

 Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.

 Knowledge of popular operating systems, software applications, and remote connection systems.

Experience
1 - 3 Years
No. of Openings
2
Education
Any Bachelor Degree
Role
Desktop Support Engineer
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Pacific Placements and Business Consultancy Pvt. Ltd.

We Provide Job Placement Services and Assistance to Candidates and Employers. Jobs available in the areas of Kolhapur, Sangli, Satara, Pune, Mumbai, Nashik, Nagpur, Ahmednagar. We not only work in Maharashtra, but also Gujarat, Rajasthan, Karnataka and Goa. We have a very Strong influence in the field of HR in Western India rnrnWe have tie-ups with Hospitals, Hotels, Retailers, Bazaars, Malls, Insurance/Finance Companies, MNC, Private Firms, Institutes, Industries, Shopping Centers, Call Centers, BPO, KPO, Medicals/Chemists, Wholesalers, Auto Showrooms. Job Vacancy available for all designations and posts, according to qualification and experience. Jobs for Experienced and Freshers also.rnrnPacific Placements and Business Consultancy is Currently Maharashtra's Leading HR Consultancy Company and we are expanding in India through our Franchise Opportunity for Business Owners, Salaried and Retired Persons.