Desktop Support Engineer

Job Description

.Answering customer inquiries and listen to their problems/asks

• Troubleshooting customer reported problems – Remote support and On-site support.

• Identifying root causes for the problems and taking corrective and preventive steps.

• Installation of OS and software.

• Providing training to the customer on software and solutions.

• Product demonstration to customers.

Two wheeler is must for this job,3 months training ing for people who is willing to do field work.
  • Experience

    0 - 1 Years

  • No. of Openings

    2

  • Education

    B.C.A, B.E, Diploma, Higher Secondary, Vocational Course

  • Role

    Desktop Support Engineer

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About S2N Technologies

System Cares dealing with IT Product Sales & Service center Since year 2001, we have wholesale buying arrangements in place with multiple suppliers and manufacturers. We deliver, install and configure all hardware and computer accessories. we supply to business with the goal of keeping you and your team running as smoothly, efficiently and cost effectively as possible. When we supply a product we vow to stand by you and your expectations of that product. We have seven professional service engineers in our computer service center and two representatives for Front office support. Grown up as a leading laptop service center in ECR Chennai, now we spread our services as the best laptop service center in OMR Chennai, Thiruvanmiyur and Adyar.
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