Desktop Support Engineer

IT Mantra Techintellect Pvt. Ltd.

Job description

IT Skill sets:

OS installation from USB devices,

MS Office Ver 2016 & O365 experience

VPN client configuration and support for remote users,

Password reset, expiry, new users, deletion of users in active directory

Printer installation, configuration and support - both USB & Network,

Hardware trouble shooting of desktops & laptops,

Ticketing tool for call logging & call analysis,

coordination with hardware vendors for online support,

Maintaining IT Asset inventory,

Antivirus support,

Remote session for out of office users,

Familiar with Windows OS & MS Office,

Email setup in MS Outlook (IMAP & POP account knowledge),

Basic network troubleshooting like LAN & Wi-Fi

• Experience

  2 - 3 Years

• No. of Openings

  1

• Education

  B.A, B.Com, B.E, Any Bachelor Degree

• Role

  Desktop Support Engineer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office