Desktop Support Engineer

IT Mantra Techintellect Pvt. Ltd.

2 - 3 Years
1 Openings
1.0-1.3 Lac/Yr
Mumbai
+2 Goregaon East Mumbai, Kurla Mumbai
Face-to-Face interview

Key Skills

Hardware Networking Computer Hardware Desktop Support Technical Support

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Job Description

Job description

IT Skill sets:

OS installation from USB devices,

MS Office Ver 2016 & O365 experience

VPN client configuration and support for remote users,

Password reset, expiry, new users, deletion of users in active directory

Printer installation, configuration and support - both USB & Network,

Hardware trouble shooting of desktops & laptops,

Ticketing tool for call logging & call analysis,

coordination with hardware vendors for online support,

Maintaining IT Asset inventory,

Antivirus support,

Remote session for out of office users,

Familiar with Windows OS & MS Office,

Email setup in MS Outlook (IMAP & POP account knowledge),

Basic network troubleshooting like LAN & Wi-Fi

Experience
2 - 3 Years
No. of Openings
1
Education
B.A, B.Com, B.E, Any Bachelor Degree
Role
Desktop Support Engineer
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About IT Mantra Techintellect Pvt. Ltd.

ITMantra is a private limited company headquartered in Mumbai providing total IT solutions with best of the products available in the technology market. With ITMantra, an ISO 9001:2008 compliant company, you can be sure of the quality of products and services. ITMantra is promoted by young professionals having an extensive background and many years of required experience in the IT industry. With 15+ years to its credentials, ITMantra is very well poised to deliver excellent customer satisfaction both on products & services front.