Desktop Support Engineer

  • icon job experience 0 - 3 Years
  • icon job opening 10 Openings
  • icon salary 2.5-3.5 Lac/Yr
  • icon job location Mumbai
  • Face-to-Face interview Face-to-Face interview

Job Description

Addressing user tickets for issues regarding hardware, software, and networking.

Assisting customers through installing applications and computer peripherals.

Providing technical support either by visiting on-site or through remote-access systems.

Providing IT networks and customer services to users inside and outside the company.

Guide users with step-by-step instructions to resolve the issues.

Customising the desktop applications as per the needs of users and clients.

Advising on software and hardware upgrades.

Maintaining a log of job tickets and maintenance tasks.

Send the unresolved issues to the next level of the support team.

Ensuring that the client systems are working fine.

Creating technical reports and manuals.

Keep up with current breakthroughs in computing technology and research its reviews.
  • Experience

    0 - 3 Years

  • No. of Openings

    10

  • Education

    Any Bachelor Degree

  • Role

    Desktop Support Engineer

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Acute Informatics Pvt Ltd

Acute Informatics is apt at delivering enterprise solutions & services which is conducive for organizations to stay ahead in todays crowded competitive landscape. Its off-the-shelf products & systems integration skills provides a precise concoction of delivering expeditious far-reaching IT solutions which helps organizations in addressing critical business requirements with distinguished ease. Acutes IT Solutions helps organizations in improving its operational efficiency, drive innovation, and minimize costs.
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