Desktop Support Engineer

Excelindia HR Services

Desktop Support Engineer L1

Roles and Responsibilities

Job Description:

1. Features of windows 10.

2. Office 365 Concept (configuration, installation)

3. One Drive (cloud solution).

4. Ms-office 2010,2013,2016 Product (mainly outlook).

5. Basic knowledge of McAfee drive encryption.

6. Basic Networking knowledge( IP, Subnets, VPN).

7. Basic Hardware knowledge( backup, bluedump).

8. Printer Installation.

9. IP Address.

10. Troubleshooting hardware and software issues.

11. Installing and maintaining hardware and computer peripherals.

12. Installing and upgrading operating systems and computer software.

13. Troubleshooting networking and connection issues.

Desired Candidate Profile:

BTech FROM REGULAR COLLEGE

GOOD COMMUNICATION SKILL

Experience:

Total work: 2 to 4 years (Preferred) Perks & Benefits: -

Hybrid

US Shift timing (7PM to 4AM IST)

Competitive PayScale

Excellent work environment

*

Job Type: Full-time

Location-Mohali

Pay: 3LPA - per year

Benefits:

Hybrid or WFH Schedule:

Monday to Friday

• Experience

  2 - 5 Years

• No. of Openings

  2

• Education

  B.E

• Role

  Desktop Support Engineer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office