Install & Configure Software & Hardware
Know of Microsoft AD
Knowledge of SAP B1
Manage network servers & technology tools
Designing & installing of LAN, WAN, Internet, Intranet system & Network
Monitor Performance and Maintain systems according to requirements
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing Problems, and assessing impact of issues.
Managing Router, Switches & Firewall, Security & Patches.
Lead desktop and helpdesk support efforts
Making sure all desktop applications, Workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
Ensure security through access controls, backups and firewalls.
Upgrade systems with new releases and models
Develop expertise to train staff on new technologies
Maintain technical documentation, manuals and IT Policies
Responsible for the inventory of IT related requirements
Learn SAP modules under the guidance of HOD and should be a strong support to Dahej junior level employees by training and hand holding
Responsible for backup generation of CCTV