Desktop Support Engineer

MindSquare Technologies

1 - 4 Years
3 Openings
2.5-3.0 Lac/Yr
Bangalore
Face-to-Face interview

Key Skills

Desktop Support Service Desk IT Helpdesk Desktop Outlook Configuration Basic Network Hardware Networking

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Job Description

• End user installation & support like Desktop/laptop imaging,

• Microsoft Outlook client issues,

• unified communication like Lync/webex, video conferencing issues, audio conferencing issues, remote access vpn end user issues,

• handheld device configurations and any other technical support activities as instructed.

• Network knowledge like Ping, Trace root, NSLookup, TCP/UDP Ports, IP addressing & subnets, ftp and basic troubleshooting skills at end user IT devices

• IT Asset inventory knowledge and coordinating with vendors for warranty replacements, material inward/outwards of IT materials

• Resolving service requests/incidents by understanding priority, adhering SLA and processes and managing timely communication with End user

Experience
1 - 4 Years
No. of Openings
3
Education
B.A, B.B.A, B.C.A, B.Com, B.E, B.Sc, Diploma, M.B.A/PGDM, Any Bachelor Degree, Professional Degree
Role
Desktop Support Engineer
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About MindSquare Technologies

MindSquare is not a typical outsourcing company. Talented, driven and principled people who are passionate about IT services, came together because they wanted to do something special. Special work for our clients is the front line, revolutionizing the way the industry works is a gradual effect, improving Industry through services is our long term goal.