Urgent Opening For Desktop Support Engineer

RSR Infotech Private Limited

•Formatting and Loading Windows (10,11)

•Installation of software & Applications.

•Outlook configuration.

•Installation of 3rd Party Software.

•LAN/ WAN, TCP IP / Network / Wi-Fi / Access points, Switches configuration & troubleshooting Co-ordination with

Vendor

•Printer Installation sharing device & Printer.

•Troubleshoot hardware issues & resolve in timely manner.

•Interact & train Users on basic usage of Computers.

•Co-Ordinate with Third party vendors & Primary Troubleshooting of

all your software / hardware related issues.

•Regular Data Backup.

•Taking precautionary steps to keep all systems Uptime to

maximum.

•User Profile backup & Configuration into new system

•User creation and deletion in active directory, Mapping the folder, sharing Printers, data access

permission

• Should know about the SLA and its criticality.

• Server, Links Monitoring and Incident Management with respective service provider

Follow escalation process

• Experience

  0 - 1 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Desktop Support Engineer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office