Desktop Support Engineer

AR Info Tech Solutions

Good knowledge in System/Server maintenance activities.

- Expertise in assembling and disassembling of PC and hardware

- Expertise in servicing Laptop: replacing RAM, HDD, Processor, DVD/CD drives, Motherboard & Display (Mandatory skill)

- Expertise in using various tool-kits to service a Desktop and Laptop:

- Expertise in installing Windows Operating System [XP, Win7, Win8, Win10]

- Installing MS-Office [2007, 2010, 2013, 2016] & working knowledge O365

- Configuring Gmail or other email in MS-Outlook

- Troubleshooting internet connectivity issue – Basic troubleshooting steps to follow

- Troubleshooting File sharing & accessibility issues

- Knowledge and understanding of Domain Joining

- Troubleshooting Printer connectivity issues – both in Local network and Direct port connection

- Basic Printer issues troubleshooting and the steps to follow

- BIOS – Good understanding and update/flash knowledge

- Good to know how to configure a Modem, Switches, Router and WiFi adapters

- Should know how to configure Username, Password and perform basic security checks on a WiFi routers & adapters

- Should know – Static IP, Dynamic IP, TCP, IPV4, IPV6, and their uses.

- Should have good communication and interpersonal skills

• Experience

  0 - 1 Years

• No. of Openings

  1

• Education

  Diploma, Higher Secondary, Any Bachelor Degree

• Role

  Desktop Support Engineer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office