Desktop Support Engineer

Abendrot

1 - 3 Years
3 Openings
Not Disclosed
Ahmedabad
Face-to-Face interview

Key Skills

Hardware Networking Service Desk IT Helpdesk Desktop Administration Desktop Engineer Hardware & Network Engineer

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Job Description

Address user tickets regarding hardware, software and networking

Walk customers through installing applications and computer peripherals

Ask targeted questions to diagnose problems

Guide users with simple, step-by-step instructions

Conduct remote troubleshooting

Test alternative pathways until you resolve an issue

Customize desktop applications to meet user needs

Record technical issues and solutions in logs

Direct unresolved issues to the next level of support personnel

Follow up with clients to ensure their systems are functional

Report customer feedback and potential product requests

Help create technical documentation and manuals

Experience
1 - 3 Years
No. of Openings
3
Education
Any Bachelor Degree
Role
Desktop Support Engineer
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Abendrot

Abendrot is a forefront business and technology services firm, excelling in collaboration with global organizations across industries on their transformative journeys. Boasting a robust workforce of over 4000 employees, we stand out as one of the largest Human Resource Outsourcing Services Companies in India. Our mission is clear to provide diverse opportunities for businesses in search of recruitment and flexible staffing solutions, as well as for career aspirants seeking full-, part-time, or flexible employment.