Desktop Support Engineer

3ag Network Solutionspvt Ltd

• Installation and configuration of Windows based operating systems (Windows 7,8&10)

• Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.

• Troubleshooting all types of Hardware and software applications problems.

• Configuring & troubleshooting of Desktop/Laptops for L1 levels & Managing backup and recovery.

• Configuring & troubleshooting of printer, scanner & LAN related issues reported by users

• Installation and configuring of wireless Data Cards in users laptops.

• Exposure in Active Directory user creation & deletion

• Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.

• Troubleshooting hardware, software & networking problems.

• User group policies creation & modification

• Monitoring of virus issues through Symantec Endpoint Protection antivirus.

• Regular data & mail backup of MS outlook (PST files).

• Password creation & resetting to end users through remote desktop

• Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express

• Experience

  1 - 2 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Desktop Support Engineer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office