Desktop & Network Support Engineer

3AG NETWORK SOLUTIONS PVT LTD

WE are looking for candidates with sound technical knowledge on SYSTEM, SERVER, & NETWORK.

ROLES AND RESPONSIBILITIES:

· Installation and configuration of Windows based operating systems (Windows 7,8&10) · Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.

· Troubleshooting all types of Hardware and software applications problems.

· Configuring & troubleshooting of Desktop/Laptops for L1 levels & Managing backup and recovery.

· Configuring & troubleshooting of printer, scanner & LAN related issues reported by users

· Installation and configuring of wireless Data Cards in users laptops.

· Exposure in Active Directory user creation & deletion

· Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.

· Troubleshooting hardware, software & networking problems.

· User group policies creation & modification

· Monitoring of virus issues through Symantec Endpoint Protection antivirus.

· Regular data & mail backup of MS outlook (PST files).

· Password creation & resetting to end users through remote desktop

· Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express

· Remotely resolving application problems and network problems and mail configurations

through net meeting, remote desktop sharing

· Resolving tickets with in the SLA which is raised from End User side.

· Maintaining Assets through Asset Management Tool

· Recommend new processes and procedures, equipment and software

· Install, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Server 2000/2003/200

# KINDLY COME WITH A HARD COPY OF YOU

• Experience0 - 1 Years
• No. of Openings2
• EducationDiploma, Any Bachelor Degree
• RoleDesktop & Network Support Engineer
• Industry TypeIT-Hardware & Networking / IT-Software / Software Services
• GenderMale
• Job CountryIndia
• Job TypeWork from Office