Desktop Engineer L1

Job Description

3+ Years of Working Experience as Engineer handling similar types of services/incidents.

Laptop/Desktop configuration

Laptop/Desktop troubleshooting and repair to a certain level.

Windows OS installation & Troubleshooting (Must).

Outlook 2013 & 0ffice 365.

Address user tickets regarding hardware, software.

Guide users with simple, step-by-step instructions.

Conduct remote troubleshooting & Familiar with Remote Support over call/email/remote tools.

Help create technical documentation and manual.
  • Experience

    2 - 5 Years

  • No. of Openings

    10

  • Education

    Diploma, B.A, B.C.A, B.Com, B.Ed, B.Sc, B.E, B.Tech, Post Graduate Diploma, Any Master Degree

  • Role

    Desktop Engineer L1

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time (Night Shift)

  • Work Location Type

    Work from Office

About Progression

Progression is an award-winning Managed Cloud and IT Infrastructure provider to
large and mid-market companies in India. Progression has been at the forefront of
technology, delivering outstanding IT infrastructure services to its clients

Progression delivers end-to-end Managed Cloud for mission critical applications
such as SAP S/4 HANA & SAP ECC, Backup-as-a-Service, Disaster Recovery
as a Service (DRaaS) and Remote Infrastructure Monitoring & Management
(RIMM). This is delivered through Public Data Centers spread across India,
including Progressions own Data Centre and NOC at Gurgaon, India
Read More...
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