Desktop Engineer

Shri Consultancy

1. Troubleshoot and resolve desktop-related issues via phone, email, or in-person.

2. Document and track issues using a ticketing system (., ServiceNow, JIRA).

3. Perform basic troubleshooting, maintenance, and repair tasks for desktops, laptops, and mobile

devices.

4. Collaborate with L2/L3 support teams to resolve complex issues.

5. Maintain accurate inventory of desktop assets and software licenses.

6. Provide exceptional customer service and ensure end-user satisfaction.

7. Participate in knowledge-sharing activities to improve team's technical expertise.

• Experience

  1 - 4 Years

• No. of Openings

  5

• Education

  Diploma, Post Graduate Diploma

• Role

  Desktop Engineer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Cambridge Chowk Aurangabad