Direct Channel- Life Insurance

Skywings Advisors Private Limited

KEY RESPONSIBILITIES:

Maximize Paid to Applied Business in coordination with Issuance/underwriting team and finance

Handling Centralized welcome calling Process.

Reduction in Discrepancy ratio.

WIP Management - GO actionable TAT, issuance TAT.

Vendor Bill Management

Manage Dashboards & Governance for field ops

Field operation & HO coordination for field operation fulfillment support.

Lead Employee engagement initiatives for CAT-ops

MEASURES OF SUCCESS:

Paid to Applied Business 92%

Ensure 100% welcoming calling on applied new business on time

Minimize channel discrepancy ratio <5%

Reduction in Business leakage <5 %

Improvement in Employee engagement score

QUALIFICATION & EXPERIENCE

Graduate in any discipline.

5-7 years of experience in New Business.

Life insurance experience is preferred

KNOWLEDGE & SKILL

Excellent Inter-personnel skills

High internal customer centricity

Relationship building

JOB DESCRIPTION

Job Title: Deputy Manager Customer Advisory Team Band: 5B

Reporting To: Assistant

Vice President

Incumbent: Department:

Customer Advisory Team

Supervising: JD defined on: Location: Gurgaon

• Experience

  1 - 6 Years

• No. of Openings

  10

• Education

  B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma, B.Sc, B.E, B.Tech

• Role

  Deputy Manager

• Industry Type

  Insurance / Claims

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  campusConnect@pool-campus.com