Delivery Manager

Zorrro Deliveries Pvt Ltd

Responsibilities:

Order Fulfillment:

Coordinate and oversee the end-to-end delivery process to ensure timely and accurate order fulfillment.

Monitor the daily dispatch of goods and track delivery schedules.

Recruitment of Delivery Boys:

Identify and recruit delivery personnel based on operational needs.

Conduct interviews, background checks, and onboarding processes for new recruits.

Train delivery boys on company policies, delivery procedures, and customer service standards.

Team Coordination:

Manage and guide delivery personnel to achieve operational efficiency.

Allocate routes and tasks to the delivery team for optimal coverage.

Customer Support:

Address customer queries and resolve delivery-related issues promptly.

Ensure customer satisfaction by maintaining a high level of service quality.

Performance Monitoring:

Track delivery performance metrics, including delivery times, success rates, and feedback.

Implement measures to improve delivery speed and reliability.

Vendor & Partner Liaison:

Collaborate with vendors and logistics partners to ensure seamless operations.

Negotiate and manage contracts with third-party delivery services, if applicable.

Inventory & Logistics Management:

Maintain accurate records of inventory levels and coordinate restocking.

Optimize delivery routes to minimize costs and maximize efficiency.

Compliance & Safety:

Ensure adherence to company policies and local regulations regarding delivery operations.

Promote and maintain safety standards for the delivery team.

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Higher Secondary

• Role

  Delivery Manager

• Industry Type

  Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Tollygunge Kolkata