Deductions Analyst

Mark Consultants

Contact customers to exert every possible effort to secure payment on invalid deductions.

Research and resolve customer deductions; coordinate with business partners to resolve contested items, recommend appropriate action for item handling. Either issue credit or contact customer to collect unauthorized deductions. (Off invoice and short payments)

Review all deductions taken from customer payments, review remittance information to determine the reason for deduction.

Review all documents supporting the customer claims, including purchase order copies, proof of delivery and invoices.

Dispute all claims including shortages, pricing deductions, and violations; disputes are completed via web portal or via email.

Retrieve data from customer web portals.

Contact customers via emails/Calls to resolve pending deductions.

Document all actions taken in ERP system so last action taken is readily available.

Identify and implement areas for process improvement with will reduce customer deductions.

Escalate issues to the supervisor/manager that require intervention/clarification from senior leadership.

Research/Resolve customer short ship deduction (Returns, shortages, overages, etc.).

Maintain aging reports and perform activities to resolve open receivables.

Perform month end close activities and meet accounting close deadlines.

Create and analyze weekly reports for internal and audit review.

Identify root causes of problems affecting payment of invoices, by analyzing relevant information and clearly communicating and collaborating internally and with customers to resolve root cause issues to prevent a reoccurring.

Identify and resolve billing discrepancies (off invoice and short payments)

Identify, report, and present trends in a customer’s deductions.

• Experience

  1 Years

• No. of Openings

  2

• Education

  Professional Degree

• Role

  Deduction Analyst

• Industry Type

  Chemicals / PetroChemical / Plastic / Rubber / Glass / Paints

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  rdass@solenis.com