Debt Recovery Agent

Vivifi India Finance Pvt Ltd

Roles and Responsibilities

• To recover dues of delinquent customer as per allocation through in-house as per RBI guidelines and as

process & policies laid down by the organization within set timelines. • Coordination and support to field team to ensure timely resolution of cases. • He/she would be responsible for collection of overdue accounts of customer is all buckets and for various

products through Tele-calling. (targets on productivity and collections as per product/bucket as per the

organization policies) • Maintaining detailed feedback file in required format, maintain trails on the collection portal • Should be able to resolve customer queries and escalate as when required (as per specified grid) • Collect customer payments in accordance with payment due dates • Utilize various skip tracing tools and collection strategies to locate the right party in order to negotiate

payments. • Make outbound calls in a professional manner and improving customer relations.

• Experience

  1 - 5 Years

• No. of Openings

  50

• Education

  Any Bachelor Degree

• Role

  Debt Recovery Agent

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office