Customs Support Executive

Hiring Pearl

Job description

Ayu Health is actively Hiring Customer Support Executive for voice support

Job Description

As a Customer Support Executive, you will be in charge of managing inbound and outbound calls from patients to our support line. This will entail identifying the patient's problem, seeking advice from the doctor, and leading the patient through the therapy, method, technique, benefits, precautions, and post-treatment do's and don'ts, as well as essential pre- and post-treatment follow-ups.

Requirements

Qualification: - 12th & Graduates.

Communication Skills – English + Kannada + Hindi

Experience: - 6 months & 1 years in voice process

CTC: - /- to /-

(CTC is determined by interview performance and prior work experience.)

Working Hours: General Shift and Night Shift (extra 5000/- as night shift allowance)

Age limit: 20 to 30 years old.

Responsibilities

• Assisting patients with their problems and ensuring their satisfaction

• Arranges for all patients' appointments and referrals.

• Brainstorming conversion-boosting concepts.

• Developing knowledge of patient needs and trends to improve overall satisfaction and loyalty

• Serving as a backup when other employees are on leave

• Developing knowledge of patient needs and trends to improve overall satisfaction and loyalty • Serving as a backup when other employees are on leave

• Making decisions when needed without supervision to ensure a smooth customer experience

• Taking decisions when needed without supervision to ensure a smooth customer experience Set of abilities

• Experience

  1 - 4 Years

• No. of Openings

  30

• Education

  Diploma, Any Bachelor Degree, Secondary School

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office