Customs Executive

LIVE FIBERNET SERVICES PVT LTD

Roles & responsibilities:

1. Answer calls in a timely and professional manner

2. Respond to customer inquiries

3. Research required information using available resources

4. Handle and resolve customer complaints

5. Provide customers with product and service information

6. Input customer information on CRM system correctly

7. Identify and escalate priority issues to Team Lead

8. Follow up customer calls where necessary

9. Complete call logs. Desired candidate profile:

1. Graduate with excellent English comminuication skills-both verbal and written

2. 1 year experience in an international voice process would be an added advantage

3. Immediate joinees preferred

• Experience

  1 - 2 Years

• No. of Openings

  4

• Education

  Professional Degree, Any Bachelor Degree

• Role

  Customs Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office