Customer Care Executive

  • icon job experience 0 - 3 Years
  • icon job opening 5 Openings
  • icon salary 0.8-1.5 Lac/Yr
  • icon job location Faridabad
  • Face-to-Face interview Face-to-Face interview

Job Description

Responsibilities of candidates include:

Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints

Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications

Follow up to ensure that appropriate actions are taken on customer requests

Refer unresolved customer grievances or special requests to designated departments for further investigation
  • Experience

    0 - 3 Years

  • No. of Openings

    5

  • Education

    Higher Secondary, Diploma, Any Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, M.A

  • Role

    Customer Care Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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