Customer Support Specialist/Non Voice

  • icon job experience 1 - 4 Years
  • icon job opening 20 Openings
  • icon salary 2.8-4.0 Lac/Yr
  • icon job location Noida
  • Face-to-Face interview Face-to-Face interview

Job Description

Responsibilities

• Respond to customer queries in a timely and accurate way, via chat

• Identify customer needs and help customers

• Analyze and report service requests (for example, existing case, file information and new

service enquiries)

• Update our internal databases with information about enquiries and useful discussions with

customers

• Monitor customer complaints on social media and reach out to provide assistance

• Share feature requests and effective workarounds with team members

• Inform customers about new services

• Follow up with customers to ensure their technical issues are resolved

• Assist in training junior Customer Support Representatives

Requirements

• Experience as a Customer Support Specialist or similar CS role

• Familiarity with our industry is a plus

• Understanding of how CRM systems work

• Excellent communication and problem-solving skills

• Multi-tasking abilities

• Patience when handling tough cases

• Any Graduate is preferred
  • Experience

    1 - 4 Years

  • No. of Openings

    20

  • Education

    Any Bachelor Degree

  • Role

    Customer Support Executive

  • Industry Type

    Manufacturing / Production / Quality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Talent Zone Consultant

TALENT ZONE Consultants is a unique and flourishing Human Resource Consultancy in Bangalore, Karnataka. This company is known for offering best recruitment solutions possible, to both IT and Non-IT industries in all over the world. We host a wide spectrum of Placement Services namely HR Services, Campus Placement, Outsourcing Services, and Manpower Recruitment Services. TALENT ZONE Consultants has gained a considerable network of contacts and a database of quality Candidates, which is generated through networking, referrals and advertising across a wide range of media. Our primary goal is to assist our clients with building the strongest management teams possible. To that end, we endeavor to thoroughly understand our clients' staffing objectives and profile the skills and background required for a job. We effectively understand our clients manpower requirements and have been successfully delivering to their ongoing demands that are best suited to our clients' needs.
Read More...
Similar Jobs
Apply Now

Register to Get Relevant Jobs

Get Noticed By Top Recruiters

Become a Premium Job Seeker

  • Higher Boosting
  • Resume Highlighter
  • Verified Stamp
  • Resume Exposure

499/- for 3 months

Pay Now

Similar Jobs

Urgent Opening For Customer Care Executive

Finderbro

  • Location Noida
  • Experience 0 - 2 yrs
  • Salary 2.3 Lac/Yr
Domestic BPOBPO VoiceBPO SalesOutbound CallingCustomer CareCustomer ServiceCustomer SupportCustomer Handling

BPO Customer Support Executive

A2z World Services Pvt Ltd

  • Location Noida Sector 127
  • Experience 0 - 1 yrs
  • Salary 2.5 Lac/Yr
Computer Operator

Walk-In Interview For Customer Support Executive

HTI Manpower Outsourcing Pvt. Lmt

  • Location Noida Sector 55
  • Experience 0 - 1 yrs
  • Salary 2.5 Lac/Yr
Customer Relationship

Customer Service Representative Chat and Voice Fresher

BPO Convergence

  • Experience 0 - 3 yrs
Good Communication SkillsCustomer AssociateCustomer CareCustomer Care ExecutiveCCEInbound ProcessOutbound ProcessChat SupportChat Support ExecutiveEmail SupportEmail Support ExecutiveDomestic BPODomestic Call Center

Voice/Chat Executive

BPO Convergence

  • Experience 0 - 2 yrs
Good Communication SkillsInbound ProcessOutbound ProcessDomestic BPODomestic Voice ProcessChat SupportChat Support ExecutiveEmail SupportEmail Support ExecutiveCCECustomer AssociateCustomer ManagementHandling Customer QueriesActive Liste

Walk-in For Looking For Customer Support Executive

Career Consultants

  • Experience 0 - 1 yrs
  • Salary 3.5 Lac/Yr
Customer HandlingOutbound CallingCustomer ServiceCustomer SupportCustomer CareCall CenterCustomer Communication

Telecaller / Customer Support Executive

Nestocast Media Solutions Pvt Ltd

  • Location Noida Sector 10
  • Experience 0 - 2 yrs
  • Salary 4.3 Lac/Yr
Customer CallingCustomer SupportCold CallingLead Generation

Urgent Opening For Customer Support Executive

The It Cart Corp

  • Location Noida
  • Experience 1 - 6 yrs
  • Salary 5.0 Lac/Yr
Customer RelationshipOutbound CallingInternational BPOCustomer SupportCustomer HandlingCustomer CommunicationCustomer Care

Customer Service Executive (Full Time)

Stafkind Services

  • Experience 0 - 1 yrs
Outbound CallingCustomer SupportCustomer Communication

Customer Care Executive

Trinity Venture

  • Location Noida Sector 63
  • Experience 0 - 1 yrs
  • Salary 3.3 Lac/Yr
Customer RelationshipCustomer SupportCustomer Communication

Walk-In Interview For MBA Freshers (Full Time)

SS HR International

  • Location Noida
  • Experience 0 - 1 yrs
  • Salary 2.0 Lac/Yr
Good Communication SkillsCustomer Support Executive

Urgent Hiring For Customer Care

Namo Airways Services India Private Limited

  • Experience 0 - 2 yrs
  • Salary 3.8 Lac/Yr
AviationCargo HandlingAirline Ground StaffAirline Customer ServiceAirlines Cabin CrewAirlines GroundAirline OperationsAirport ManagementAirport RepresentativeAirport TicketingAirport Executive

CCE

Metaice

  • Location Noida Sector 5
  • Experience 0 - 3 yrs
  • Salary 4.0 Lac/Yr
Sales Process

Walk-in Opening For Customer Care Executive

HTI Manpower Outsourcing Services Pvt. Ltd.

  • Location Noida Sector 58
  • Experience 0 - 3 yrs
  • Salary 2.0 Lac/Yr
Customer CareCustomer SupportCall CenterCustomer Communication

Customer Support Executive

Ht Momanpower

  • Location Noida Sector 58
  • Experience 0 - 1 yrs
  • Salary 2.0 Lac/Yr
Customer Support Executive

Customer Support Executive jobs near by Locations

Related Job Openings

We use cookies to improve your experience. By continuing to browse the site, you agree to our Privacy Policy Terms & Conditions [Seeker]

Got it