CSR - Air Ticketing Process

Transact Global

Brief description of the Profile (Voice Process) :

You will be hired as Senior Customer Support Representative wherein you will be provided with a

comprehensive training in all the major streams for Customer Service operations

On the outset of your employment, you will be joining as Senior Customer Support Representative

wherein you will be introduced to a world in which you are provided with a comprehensive

training in all the major streams including Customer Service and Operations on each level of your

growth. You would be provided with handsome remuneration with basic salary and performance

based incentives.

Salary Take Home : Rs./- to Rs. /- per month.

Job Location : Yeshwanth, Bengaluru.

Languages : Excellent English, Hindi (Mandatory).

Job Role : Customer Support Representative/ Senior Customer Support Representative.

Job Type: Travel help desk (Voice).

Experience : 0 – 2 years of experience in relevant field of Senior CSR .

Work Timings : Male candidates - Rotational Shifts and Female Candidates- Day shift - 6:00am to

7:00pm (Rotational week offs).

Cab Facility: No Cabs Provided (Shifts are given considering Public transport or Candidate having

their own Transport).

Week Off: 1 day rotational Off.

Age : 18Years to 34 Years.

Qualification Required : Any stream Degree or 10 + 2 (PUC) can apply. Having relevant Travel

Desk experience is an added advantage.

Summary of Job :

As the part of the responsibility, you shall be the voice of the Concierge services for a global leading

bank. We focus to provide:

- Exceptional customer service to all enquiries, Emails, offers suggestions.

- Being polite, flexible and accommodating in efficiently handle large call volume

- Achieve and Maintain a consistent image of the service through performance and

service orientation

- Ability to meet and exceed customer expectations to achieve customer delight.

Documents required for Interview : Latest Resume

• Experience

  0 - 6 Years

• No. of Openings

  25

• Education

  Secondary School

• Role

  Customer Support Representative

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office