Customer Support Representative

Zeev HR Consultants & Placement Services

What Youll be Doing

Do you have a passion for helping others and giving them peace of mind? In this role, youll work to resolve customer issues via phone and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, Youll

Answer incoming communications from customers

Connect and resolve issues with customers using via verbal & written communication

What You Bring to the Role

6 mo customer service experience

Ability read, write and speak English at a strong proficiency level

Computer literacy

What You Can Expect

Supportive of your career and professional development

An inclusive culture and community minded organization where giving back is encouraged

A global team of curious lifelong learners guided by our company values.

Monthly CTC between INR 30,000 41,000 with additional performance bonus opportunities.

And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Must be able to work on a rotating schedule and weekends/holidays if needed.

Job Location :- Goregaon, Mumbai, Maharashtra

Salary :- Upto LPA

Job Category: Customer Service Representative - Voice and Chat

Job Type: Full Time

Job Location: Mumbai Maharashtra

• Experience

  1 - 5 Years

• No. of Openings

  5

• Education

  Secondary School, Professional Degree, B.Com, Any Bachelor Degree, Post Graduate Diploma

• Role

  Customer Support Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office