Opening For Customer Support Representative

Key Skills

Customer Support Representative Customer Service Representative Customer Support Rep Customer Support Customer Support Engineer Customer Support Service Engineer Customer Support Coordinator Customer Support Leader Customer Support Technician Team Le Walk in

Job Description

This is a full-time on-site role for a Customer Support Representative. As a Customer Support Representative, your responsibilities will include addressing customer inquiries and concerns via phone, email, and in-person, and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving issues related to customer orders, managing orders, and tracking shipments.

Qualifications

Excellent communication and customer service skills

Proven experience in customer support and customer satisfaction

Ability to troubleshoot and resolve customer issues

Familiarity with customer service software, databases, and tools

Bachelor degree in business administration, communication, or a related field is preferred

Relevant experience in the jewelry industry is a plus.

Industry - Luxury Goods & Jewelry

Employment Type-Full-time
  • Experience

    0 - 5 Years

  • No. of Openings

    3

  • Education

    B.A, Diploma, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Secondary School, Vocational Course

  • Role

    customer support representative

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Yes Tech Solutions Inc.

Yes Tech Solutions Inc. is one of the prominent fraternities that are actively involved in providing simplified and prompt placement and recruitment solutions to the clients across Kolkata (West Bengal, India). Mr Ahmed Hussain is the foundation stone of the company in the year 2013. Under the guidance of our diligent owner, we have been able to deliver streamlined solutions to our revered clientele and gain a reputed position in the industry. We are reckoned for our innovation, client-centric approach, and promptness in delivering our solutions. We render a range of excellent placement solutions in order to fulfill the variegated requirements of our clients. The services, we provide, include domestic placement services, overseas placement services,
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