Customer Support Representative (0-1 Years)

Telegrowth Bpo Llp

JOB RESPONSIBILITES

NOTE- we are looking for male candidates chennai Location only

This is a night shift job

FRESHERS CAN ALSO APPLIED

AGELIMIT 18-26

Manage outboard calls in a timely manner.

Follow communication scripts when handling different topics.

Identify customer needs, clarify information research every issue and provide solution and or alternatives.

Seize opportunities to upsell products when they arise.

Build sustainable relationships and engage customers by taking the extra mile.

Keep records of all conversations in our call center database in a comprehensible way.

Meet personal/team qualitative and quantitative targets.

Requirements and skills.

Previous experience in a customer support role.

Track record of over-achieving quota.

Strong phone and verbal communication skills along with active listening.

Customer focus and adaptability to different personality types.

Ability to multi-task, set priorities and manage time effectively.

we are looking for candidate in Chennai Ashok Nager, Vadapalani near by location

Shift timing pm to am (1 hour break)

Saturday & Sunday week off

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  Higher Secondary, Secondary School, B.A, B.C.A, B.Com, B.Ed, B.Sc, B.E, B.Tech, Any Bachelor Degree

• Role

  Customer Support Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  No-2 east vanniyar street, west kk nager,chennai-600078