Job Title: Customer Support Representative(0-1 year)
Immediate joiners from Mumbai suburbs are highly preferred
Location: Mind Space, Malad (W), Mumbai
Job Type: [Full-time] Rotational shift
Job Summary:
We are looking for a friendly and helpful Customer Support Representative to assist our customers. You’ll answer questions, solve problems, and ensure customers have a great experience with our company.
Responsibilities:
• Respond to customer questions via phone, email, or chat.
• Provide accurate information and solve issues.
• Follow up with customers to make sure their problems are solved.
• Keep records of customer interactions.
• Escalate problems to other teams when needed.
• Learn about our products or services to help customers better.
Requirements:
• High school diploma or equivalent.
• Previous customer service experience is a plus.
• Good communication and problem-solving skills.
• Friendly, patient, and professional attitude.
• Basic computer skills.
• Ability to work in a team.
Experience
0 - 2 Years
No. of Openings
4
Education
Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.Com
Role
Customer Support Representative
Industry Type
Banking / Financial Services / Stock Broking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Office
Face interview location
mindspace, malad west, mumbai