Customer Support Associate

Tech Mahindra

We are looking for FRESHERS candidates for E-commerce customer support voice process job.

Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility.

The executive will be only single point contact for customers so the below skills are a must;

- Empathy towards the customer

- Problem Solving Skills

- Excellent Communication

-Minimum Edu 10+2 / Diploma Education should be of complete.

-Rotational shift(should be comfortable with night shift) will be there.

-Good Communication Skills with English and Hindi

-Salary- INR 13,000/- to 15,000/-

Typing:-25 wpm & 85% accuracy.

Only one side cab given for night shift

Location Stratum @ Venus Grounds, Jhansi Ki Rani, Surendra Mangaldas road, Satellite Rd, Nehru Nagar, Ahmedabad, Gujarat

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  Diploma, Higher Secondary

• Role

  Customer Support Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office