Customer Support Representative (female Candidates Only)

Sunshine Training & Placement Services

1 - 3 Years
2 Openings
2.5-3.0 Lac/Yr
Chennai
Face-to-Face interview

Key Skills

Customer Support Voice Process Customer Support Representative

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Job Description

Responsibilities ��

Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

�� Identify and assess customers�� needs to achieve satisfaction.

�� Build sustainable relationships and trust with customer accounts.

�� Manage large inbound calls.

�� Provide accurate, valid and complete information by using the right methods/tools. �� Follow communication procedures, guidelines and policies.

�� Take an extra mile to engage customers.

Desired Profile-

�� Excellent Communication in Hindi is mandatory.

�� Strong phone contact handling skills and active listening.

Experience
1 - 3 Years
No. of Openings
2
Education
Any Bachelor Degree
Role
Customer Support Representative
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Sunshine Training & Placement Services

Sunshine Training & Placement Services was established on 26th January 2017. It began as a Recruitment Consulting rganization and in a very short span of time SSTPS is a destination for both Employers and Job-Seekers. We understand the intricacies of human resource management. We are dedicated to bridging the gap between the requirements in various organizations and the career aspirations of individuals. We seek to establish a lasting relationship between the employer and the job seeker.